Category: Communication

Communication serves as the lifeblood of our social interactions.  As social beings, understanding and adjusting to diverse communication styles are essential to fostering satisfaction and finding success in our personal and professional relationships.

Organizations continue to recognize the benefits of a diverse team: broader talent pools, deeper dialogue, more holistic views of the customer perspective, and more complete decision-making.  To better define and implement diversity, equity and inclusion (DEI) programs, organizations are conducting assessments, bringing in training and implementing changes on both systemic and personal levels.

Organizations around the country are introducing formal diversity, equity, and inclusion (DEI) programs to harness the power of difference and mutual respect in organizations. However, making these DEI programs real comes down to real people communicating and working with each other every day: with peers, supervisors, teams, customers and colleagues.

Good leaders and managers know you can’t lead others until you know and can effectively lead yourself.  Understanding your own strengths and development needs helps you both respect yourself, and lead others.  This article focuses both on leadership and developing a culture of respect as we close out the year and look towards new beginnings.

Why do our coworkers stress us out? One of the reasons may be our personality types. In fact, the Myers Briggs Type Indicator (MBTI) denotes sixteen main personality types, including adventurers, inspectors and masterminds (among others). Each of those diverse personality types handles conflict differently.

Employees want to feel like their organization is focused on a clear mission with compelling goals that they are personally aligned with.  Engagement with the organization does not just come from eating ice cream – it comes from being fully bought in to the concept of the store itself.

  In the United States, July marks the heat of summer, with camps and vacations – a perfect time for a cold treat.  Ice cream can be a unifying and shared event at work too.  For team members working their way through the summer, an ice cream focused event offers a nice employee engagement break!

Effective communication is an essential skill for life and work – and diffusing difficult situations is an activity that we should all generally work to excel at.  Difficult situations can happen for many different reasons:   

Many people have struggled over the past two years.  Lives have become increasingly unpredictable – with uncertainty about jobs, the economy, health and school.