Category: Management, Supervision & Leadership
The Business Ethics of Black Lives Matter
As we write this, protests are spreading across the United States, with demands that leaders confront systemic racism and discrimination. What started as a focus on policing is shifting to a broader dialogue about what both individuals and businesses are doing to foster fairness and equality. Eliminating systemic racism, and…
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Business Ethics in a COVID World
Many workplaces are beginning the return to office spaces and normal operational status as the numbers of COVID-19 cases flatten across the country. There remain risks of a resurgence of the virus, so the return to work will raise ethical questions and choices for many managers as they establish new…
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Four Tips for Building Managers and Leaders
The world is moving faster, with increased pressure to meet quarterly quotas and strategic goals. Amidst this rush, developing the next generation of leaders and managers can seem daunting. As a result, new supervisors and high potential leaders are directed into formal training programs, but follow-up mentoring and coaching may…
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Developing Leaders and Managers: A Case Study
Jeanette started the weekend frustrated. On Wednesday morning, she had asked Bob to have his team draft an executive summary about an emerging challenge for senior management. Based on feedback from her own coach, Jeanette was working on being clearer with her team about action items, deadlines and the reasons…
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Workplace Stress Evaluation: Tips for Managers
In today’s fast-paced workplaces, managers must balance mission demands with staff well-being. A stressed-out workforce doesn’t support mission success: critical thinking is impaired, people forget to communicate with each other, and staff may not prioritize tasks appropriately. A certain level of stress can keep people focused. Periodically systematically assessing and…
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Crisis Management Planning
As companies take steps to mitigate Coronavirus impacts, it is a good time to pause and assess your current approach to crisis management and planning. Here are some factors to consider as you evaluate and adjust. Communicate! In the face of fear and uncertainty, more than anything else, people crave…
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Tips for Managing Remote Employees: Jumpstarting and Sustaining
As we write this, Coronavirus is appearing in different workplaces across the country and around the world. Organizations are quickly evaluating their ability to have a large part of the workforce working remotely. Some organizations have been doing telework and remote work for years; others are just getting started. Here…
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Five Tips for Employee Engagement in 2020
As we enter the New Year, many of us optimistically create resolutions for the 12 months ahead. At the same time, many managers face the task of developing action plans to respond to employee engagement survey results. Here are five tips for blending New Year’s resolutions and engagement change management:…
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Employee Engagement: A Case Study
In this article, we share a case study about an organization that dramatically improved its employee engagement scores related to performance management. The organization received feedback that high performance was not sufficiently differentiated and acknowledged in the organization, and rewards were not well aligned with performance. First, the management team…
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Women in Leadership
We recently worked with a female leader who had gotten feedback from a 360-degree feedback exercise. The feedback was positive, with constructive comments on the leader’s strengths and a few suggestions for expanding her impact as the organization grew. This leader was clearly making a positive difference in her organization.…
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