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Life is busy!  Just keeping up with everyday activities and tasks is a challenge for most people.  While we may think about what might go wrong on any given day, we are often not thinking about out-of-the-ordinary emergencies.  How ready are you for when things go significantly haywire?  This article talks about basic emergency preparedness in everyday life.

Many articles talk about the difference between the activities of management and leadership. Many times, these articles make it sound like leadership is just a little bit better - a higher ideal to aspire to. Managers keep the trains on track and keep a tight watch over their teams. Leaders are visionary and inspire the organization towards a brighter future. 

Many young professionals would like to become managers and leaders as they grow in their careers. But how do you start? Many junior level staff are looking for ways to breakthrough to the next level of supervision or management.  This article talks about how to make this jump.

For many people, the “work” side of work-life balance is somewhat more defined than life. While it may be hard to manage a myriad of tasks and shifting priorities, work is generally time-bound and there are some boundaries, if one is disciplined about it and communicates expectations with others. Back-up coverage may be possible, shifts or work hours can be managed and many jobs come with leave or sick leave. 

There are lots of strategies and tips out there for finding work-life balance:  Set Boundaries!  Just Say No!  Set Priorities!  Take Breaks!  These tips are grounded in good intentions and hold some gold on their own but may also sidestep the deeper questions that cause the best work-life balance action plans to fail.  Here are some different ways of reframing the work-life balance equation to create change from within.

There are many factors to consider when thinking about communication – the audience, content, tone and place and time. These all begin and end with how individuals express themselves when interacting with others: called your communication style. 

Communication serves as the lifeblood of our social interactions.  As social beings, understanding and adjusting to diverse communication styles are essential to fostering satisfaction and finding success in our personal and professional relationships.

Are you or members of your team drowning in paperwork or having trouble finding things? A messy workspace or filing system can affect productivity and increase stress. This exercise makes a great team activity and will walk you through getting organized in less than an hour a week over eight weeks. 

Did you know that the Excel application has been around since 1985? As an almost 40 year old program, Excel has added not only calculation tools and functionality over the years, it has also invested in solid user experience and quality-of-life useability improvements.

Even with the best organizational strategy, customer service always involves people. Whether you provide services online or face-to-face, there is another human being at the end of the interaction.  This article helps us understand people better.