Blog Feed
Customer Service: A Strategic Approach
Most organizations confirm that customer service is one of their highest values. Without customers, there would be no organization! This is true. AND it is also true that the term customers covers pretty much everybody. In our lives, we are all customers served by multiple businesses and all workers who earn a paycheck serve customers of some sort.
Excel Keyboard Shortcuts You Wish You’d Learned Sooner (and How to Learn Them)
It’s not an exaggeration to say that Excel is the most-used business software tool in the world. Some have even described it as the “Swiss Army Knife” of business analytics, but whether you use the blade or the spork, all users benefit from learning keyboard shortcuts that keeps their hands on the keyboard.
A Guide to Burnout for Friends and Supervisors
With all the change in the world and across workplaces, it is likely that most friends and supervisors know someone experiencing burnout. This article gives tips for recognizing and supporting others.
Burnout: When “Just Breathe” is a Bust
It’s been a tough few years for a lot of people. We faced a global pandemic, supply chain challenges have complicated simple tasks, inflation makes it hard to make ends meet, new technology and turnover force constant changes at work, and worker shortages stretch us both as providers and consumers.
Four Ways to add Hyperlinks in Excel
We all use hyperlinks every day. That clickable, sometimes underlined, sometimes blue text has come to be as familiar as text itself. And while they might not be as common in Excel, there are many uses for hyperlinks within a workbook as well.
Learning From Failure: A Failed Fit
When someone is said to be "not a good fit" in an organization, they often mean the person’s personality, work style, values or attitudes do not align well with the team’s dynamic or organizational culture. In many cases, the technical skills are not part of this “lack of fit” determination – a person was hired based on skill, and they do indeed have those skills.
Learning From Failure
Most Pryor blog articles are pretty positive – we want to emphasize and build on your strengths, and approach your continuous learning and development through an encouraging lens. Appreciating and leveraging the positive options ahead creates a spirit of optimism and motivation.
Three Excel Find and Replace Tips and Tricks You Wish You’d Known Sooner
As Excel develops more ways to complete tasks, it is even more important to find shortcuts that accelerate our work. Excel's Find and Replace feature is a powerful tool that allows users to quickly search for specific data and replace it with new values throughout an entire workbook.
Working with Data: Improving Organizational Outcomes
Data isn’t just for statisticians, data scientists and computer specialists! Most employees and supervisors benefit from understanding this resource in today's data-driven world.
The Dichotomies of Data: Understanding Data Opposites
Understanding data involves understanding differences in data types. This article describes dichotomies, opposites or dualities that help us broaden our view about the types of data that may be important for our organization and in our jobs.