Tag: Communication skills
Effective Business Communications from the Inside Out
With today’s focus on social media – quick posts on LinkedIn, photos on videos, videos on TikTok – it can feel like there is no role for traditional writing as a form of business communications. Not true! Writing remains critical for internal and external audiences, as a way to communicate essential information in a way that others can access and use.
Becoming a Manager and Leader: How to Start
Many young professionals would like to become managers and leaders as they grow in their careers. But how do you start? Many junior level staff are looking for ways to breakthrough to the next level of supervision or management. This article talks about how to make this jump.
Communication Styles: Starting with Self, Connecting with Others
There are many factors to consider when thinking about communication – the audience, content, tone and place and time. These all begin and end with how individuals express themselves when interacting with others: called your communication style.
Communication Styles: Setting the Foundations for Choice
Communication serves as the lifeblood of our social interactions. As social beings, understanding and adjusting to diverse communication styles are essential to fostering satisfaction and finding success in our personal and professional relationships.
How to Diffuse Difficult Situations
Effective communication is an essential skill for life and work – and diffusing difficult situations is an activity that we should all generally work to excel at. Difficult situations can happen for many different reasons:
Dealing With a Rude or Aggressive Customer
Many people have struggled over the past two years. Lives have become increasingly unpredictable – with uncertainty about jobs, the economy, health and school.